Shipping and Delivery
Ashfiya's Store Shipping and Delivery Policy (Effective February 14, 2024)
Overview:
We strive to provide you with a smooth and efficient shopping experience, including transparent shipping options and delivery timeframes. Please carefully review this policy before placing your order.
Shipping Methods and Costs:
We offer a variety of shipping methods to accommodate your needs and budget. Rates depend on the items ordered, your location, and your chosen shipping speed. You will see accurate shipping costs calculated at checkout based on your specific order details.
Available Shipping Methods:
- Standard Shipping: Estimated delivery within 15-17 business days at Free.
- Expedited Shipping: Estimated delivery within 4-6 business days at 80.
- Next-Day Delivery: Available in select areas for an additional fee.
Processing Time:
Orders typically process within 1-2 business days, excluding weekends and holidays. Please note that processing times may vary depending on the item(s) ordered and order volume.
Delivery Timeframes:
Delivery timeframes are estimated from the date your order ships and do not include processing time. Please note that these are estimates and actual delivery times may vary depending on your location and other factors.
International Shipping:
We currently do not offer international shipping.
7-Day Money Back Guarantee:
Please note that our 7-day money-back guarantee applies to unopened and unused items only. For returned items, shipping costs are non-refundable, and customers are responsible for return shipping charges.
Tracking Your Order:
Once your order ships, you will receive a confirmation email with a tracking number. You can track your package through the shipping carrier's website.
Delivery Restrictions:
We cannot deliver to P.O. boxes or APO/FPO addresses. We also reserve the right to refuse delivery to certain areas or countries based on specific shipping limitations.
Delivery Delays:
We strive to deliver your order within the estimated timeframe, but occasionally delays may occur due to factors beyond our control, such as severe weather, carrier issues, or customs clearance. We will do our best to notify you of any unexpected delays and keep you updated on the status of your order.
Damaged or Missing Items:
If you receive a damaged or missing item, please contact us immediately at operation.ashfiyastore@outlook.com or by phone at (+91) 7821839934. We will be happy to investigate the issue and offer a replacement or refund.
Returns:
For information on our return policy, please refer to our separate Returns and Refunds Policy.
Contact Us:
If you have any questions about our shipping and delivery policy, please contact us at operation.ashfiyastore@outlook.com or by phone at (+91) 7821839934.